Privacy Policy
This policy explains how Promopark LLC, a New Mexico limited liability company operating the Promopark Studio brand ("we", "us"), handles personal data of people who visit this site and buy the Solenne template. Contact: promoparkllc@gmail.com.
1. What we collect
- Purchase data: name, email address, billing country and transaction details, collected by our payment provider when you buy. Card or bank details are handled by the payment provider and are not visible to us.
- Support messages: your email address and whatever you write to us.
- Technical data: like most websites, our hosting provider may log your IP address, browser type and the pages requested, for security and reliability.
This site does not use advertising cookies or third-party analytics trackers. Its pages do not ask you to create an account.
2. Why we use it
- to deliver the Template and resend access if you ask;
- to provide support and handle refunds;
- to keep accounting, tax and legal records;
- to protect the site against abuse.
We do not sell your personal data and do not use it for advertising profiles.
3. Who we share it with
Only with service providers that help us run the business: payment processors (currently Stripe and/or Creem), our hosting provider, our email provider, and Framer when you remix the Template into your own Framer account (your use of Framer is governed by Framer's own privacy policy). We may also disclose data if required by law.
4. How long we keep it
We keep transaction records for as long as needed for accounting and tax requirements, and support emails for as long as needed to help you and handle any dispute. After that we delete or anonymize them.
5. International transfers
We are based in the United States and our providers operate in several countries, so your data may be processed outside your own country. We rely on providers that apply appropriate safeguards.
6. Your rights
Depending on where you live (for example the EU/EEA, the UK or California), you may have the right to access, correct, delete or export your personal data, to object to or restrict certain uses, and to complain to your local data protection authority. Email promoparkllc@gmail.com and we will respond within a reasonable time, normally within 30 days. We may need to keep some records where the law requires it.
7. Children
The Template is intended for businesses. We do not knowingly collect personal data from anyone under 18.
8. Security
We use reputable providers and reasonable technical measures, but no system is completely secure.
9. Changes
We may update this policy and will change the date above when we do.
10. Contact
Promopark LLC · promoparkllc@gmail.com